Terms of Use for the website www.new.maleeva.com
These general terms and conditions govern the relationship between the Association “TENNIS CLUB MALEEVI,” hereinafter referred to as the “Merchant,” on the one hand, and the users of the internet pages and services found on the website www.new.maleeva.com, hereinafter referred to as the “Users,” on the other hand.
The Association “TENNIS CLUB MALEEVI” is a legal entity registered under the Commercial Act of the Republic of Bulgaria, with UIC 130374097, address: Sofia, 48A Narcis Street, email: groups@maleevi.academy, phone: +359896903430.
Please read these Terms and Conditions in full before using the informational and commercial services offered on the website (hereinafter referred to as “Services”).
This document contains information about the activities of the Association “TENNIS CLUB MALEEVI” and the general terms for the use of the services provided by the Association. It governs the relationship between us and each of our users.
Acceptance of the Terms and Conditions is a necessary and mandatory condition for concluding a contract between the User and the Merchant.
By accepting these Terms and Conditions, the User agrees to the processing of their personal data based on the contract concluded between them and the Merchant.
Definitions
For the purposes of these Terms and Conditions, the following terms shall be understood as follows:
- Site – www.new.maleeva.com and all its subpages.
- User – any natural person acquiring goods or using services not intended for commercial or professional activity, and any natural person acting outside the scope of their trade or profession when entering into a contract under this law.
- Terms and Conditions – these Terms and Conditions, including rules for use, cookies, registration and delivery procedures, voluntary dispute resolution, cancellation and replacement forms, and any other legally relevant information found on the Site.
- Personal data – information relating to a natural person revealing their physical, psychological, mental, family, economic, cultural, or social identity.
- Goods – tangible movable items, excluding those sold under enforcement or through other legal means by authorized bodies, as well as items abandoned or confiscated for the benefit of the state and offered for sale by state authorities. Goods also include water, gas, and electricity when packaged for sale in a limited volume or specific quantity.
- Sales contract – a contract under which the Merchant transfers or agrees to transfer the ownership of goods to the User, and the User pays or agrees to pay the price, including contracts involving both goods and services.
- Service – any material or intellectual activity performed independently, intended for another person, and not primarily involving the transfer of possession of goods.
- Service contract – a contract, other than a sales contract, under which the Merchant provides or agrees to provide a service to the User, and the User pays or agrees to pay for it.
- Alternative dispute resolution procedure – a procedure for out-of-court resolution of consumer disputes, meeting the legal requirements and carried out by an alternative dispute resolution body.
Provided Services
- On the Site, Users can enter into service, purchase, and delivery contracts for the goods and services offered by the Merchant.
Order
- Users use the website interface to enter into contracts with the Merchant for the offered goods and services.
2.1. A sales or service contract is considered concluded at the moment the Merchant confirms the order.
2.2. If a product is unavailable or a service cannot be provided, the Merchant reserves the right to reject the order.
2.3. After selecting one or more goods or services offered on the Merchant’s website, the User must add them to their purchase list.
2.4. The User must provide delivery details and choose a payment method and time, then confirm the order through the site interface.
2.5. Upon placing an order, the User will receive a confirmation email stating that the order has been accepted.
- The Merchant has the right to refuse to enter into a contract with a dishonest User.
3.1. A User may be deemed dishonest if:
- They fail to comply with the Terms and Conditions;
- They exhibit inappropriate, arrogant, or rude behavior toward Merchant representatives;
- They are found to systematically abuse the Merchant.
Prices
- The prices of goods and services are those listed on the Merchant’s website at the time of the order, except in cases of obvious error.
4.1. Prices include VAT, where applicable.
- The Merchant reserves the right to change the prices of goods and services on the Site at any time without prior notice. Such changes do not affect already completed orders.
- The Merchant may offer discounts for goods and services on the Site in accordance with Bulgarian legislation and rules set by the Merchant. Applicable discount rules are available where the discount is displayed. Discounts may be provided in various forms (e.g., promotions, loyalty programs, randomly, or through participation in a contest or survey).
6.1. Different types of discounts cannot be combined for the purchase of the same product or service.
Payment
- When returning a product or service that qualifies for a refund, the refund amount will be reduced by the value of any discount applied. Only the actual amount paid is refundable.
- The User can pay for ordered goods/services using any of the options listed on the website. Payment methods available on the Site include:
- Cash on delivery
- Bank transfer
- Credit or debit card
- If the User selects courier delivery with cash on delivery, they must pay the item and delivery cost directly to the courier upon receipt.
- If the User chooses a payment method involving a third-party payment provider, the User may be subject to that provider’s terms and conditions and/or fees.
- The Merchant is not liable if a third-party payment provider is unavailable or does not function properly for reasons beyond the Merchant’s control.